Principal Financial Group - Case Study
Bringing Principal Financial Group
  From Good To World Class
        Testing Organization

The following processes need to be followed in order to become a world
class testing organization, click on any link below to browse the
corresponding processes:
Note: The content of this section is password protected.
Note 2: This organization was not ready to change from Good to World
Class, thus this initiative was not accomplished.

  • Building the Commitment Needed for a World Class Organization.
  • Quality Management Infrastructure.
  • Quality Environment.
  • QAI Tactical Approach to Quality Management Process Categories.
  • Implementing an IT Quality Function
  • Develop a Charter.
  • Identify the Quality Manager.
  • Locate Organizationally the IT quality function.
  • Build Support for Quality.


  • Staff and train the quality function
  • Build and deploy the quality toolbox
  • Drive the implementation of the quality management
    environment


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