Assurant Health - Case Study
Bringing Assurant Health From
  Good To World Class Testing

The following processes need to be followed in order to become a world
class testing organization, click on any link below to browse the
corresponding processes:
Note: The content of this section is password protected.

  • Building the Commitment Needed for a World Class Organization.
  • Quality Management Infrastructure.
  • Quality Environment.
  • Implementing an IT Quality Function
  • Develop a Charter.

  • Identify the Quality Manager.

  • Locate Organizationally the IT quality function.

  • Build Support for Quality.
  • Quality Assurance  Vocabulary
  • Quality Control Vocabulary
  • Quality Improvement Team
  • Assessing Assurant Existing Testing
  • Meet Daily on Quality
  • Reward Quality Work
  • Recognition Award Process
  • Quality Leadership

  • Staff and train the quality function
  • Process (Standards) Development
  • Risk Analysis
  • Test Planning
  • Test Design
  • Test Execution
  • Defect Tracking and Management
  • Quantitative Measurement
  • Test Reporting
  • Acceptance Test
  • Training

  • Build and deploy the quality toolbox
  • Assurant Brainstorming Process
  • Assurant Cause and Effect Process

  • Drive the implementation of the quality management

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